Shipping Policy
Last updated: June 4, 2026
Thank you for shopping with us. Below you will find detailed information regarding our order processing and shipping procedures.
1. Order Processing Time
All orders require a handling period of 1 to 3 business days (excluding Saturdays, Sundays, and public holidays). This time is needed for order verification, quality checks, and packaging. Once your order is ready to ship, you will receive a confirmation email containing your tracking information.
2. Estimated Delivery Times
Delivery times vary depending on the shipping method selected at checkout and your delivery location. Please note that these timelines begin afterthe order has been processed and handed over to the carrier.
Standard Shipping: Typically takes 10–25 business days.
Express Shipping: Typically takes 5–10 business days.
Disclaimer:The delivery estimates provided are based on the carrier’s guidelines. Actual delivery times may vary due to factors such as customs clearance, weather conditions, or peak season volume.
3. Shipping Rates
Shipping costs are calculated dynamically based on your delivery address and the weight/dimensions of your order. The exact shipping fee will be displayed during the checkout process before you finalize your payment.
4. Shipment Tracking
Once your order has been dispatched, a tracking number will be sent to your registered email address. You can use this number to monitor your package’s journey via the carrier’s official website.
5. Customs, Duties, and Import Taxes
For international orders, please be advised that your country’s customs office may impose duties, taxes, or clearance fees upon arrival. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost. We have no control over these regulations or fees.
6. Address Accuracy
It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. We cannot be held liable for lost packages or delivery delays resulting from incorrect or incomplete address information.
7. Lost or Delayed Shipments
If your tracking status shows “Delivered” but you have not received your package, please check with your neighbors or local post office first. If your package appears to be stuck in transit beyond the estimated timeframe, please contact us, and we will gladly assist you in filing an inquiry with the shipping provider.
8. Contact Us
If you have any further questions regarding shipping, please do not hesitate to contact us:
Address:
Room 1105, Office Space 16-0969, Building 1
No. 28-1 Donghu Avenue, Majiadian Subdistrict
Zhijiang City, Yichang City
Hubei Province, China
Email: griseldepping1143@outlook.com
Phone:
+86 18664336934
+86 18128456587
Last updated: June 4, 2026
Thank you for shopping with us. Below you will find detailed information regarding our order processing and shipping procedures.
1. Order Processing Time
All orders require a handling period of 1 to 3 business days (excluding Saturdays, Sundays, and public holidays). This time is needed for order verification, quality checks, and packaging. Once your order is ready to ship, you will receive a confirmation email containing your tracking information.
2. Estimated Delivery Times
Delivery times vary depending on the shipping method selected at checkout and your delivery location. Please note that these timelines begin afterthe order has been processed and handed over to the carrier.
Standard Shipping: Typically takes 10–25 business days.
Express Shipping: Typically takes 5–10 business days.
Disclaimer:The delivery estimates provided are based on the carrier’s guidelines. Actual delivery times may vary due to factors such as customs clearance, weather conditions, or peak season volume.
3. Shipping Rates
Shipping costs are calculated dynamically based on your delivery address and the weight/dimensions of your order. The exact shipping fee will be displayed during the checkout process before you finalize your payment.
4. Shipment Tracking
Once your order has been dispatched, a tracking number will be sent to your registered email address. You can use this number to monitor your package’s journey via the carrier’s official website.
5. Customs, Duties, and Import Taxes
For international orders, please be advised that your country’s customs office may impose duties, taxes, or clearance fees upon arrival. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost. We have no control over these regulations or fees.
6. Address Accuracy
It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. We cannot be held liable for lost packages or delivery delays resulting from incorrect or incomplete address information.
7. Lost or Delayed Shipments
If your tracking status shows “Delivered” but you have not received your package, please check with your neighbors or local post office first. If your package appears to be stuck in transit beyond the estimated timeframe, please contact us, and we will gladly assist you in filing an inquiry with the shipping provider.
8. Contact Us
If you have any further questions regarding shipping, please do not hesitate to contact us:
Address:
Room 1105, Office Space 16-0969, Building 1
No. 28-1 Donghu Avenue, Majiadian Subdistrict
Zhijiang City, Yichang City
Hubei Province, China
Email: griseldepping1143@outlook.com
Phone:
+86 18664336934
+86 18128456587